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Happiness Officers

We’re Looking for Rockstars!

Bilingual (Finnish - English) Customer Support Needed

Hello, everyone! We’re looking for Remote Bilingual (Finnish - English) Customer Support (email & chat support).

We are Strikingly

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:

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Your job is to spread happiness and create WOW moments to our customers, specifically:

Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone

Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

Translate our product and all customer communications like newsletters, lifecycle emails and more

Develop expertise on our product and internal software to help our customers efficiently

Maintain happiness and positivity in every customer and team interaction

We ask our Happiness Officers to have:

Professional level Finnish and English communication skills

Strong passion to help people with different learning curves

Deep love for learning new things, problem solving, and analytical skills

Experience in customer service in a fast-paced environment

Availability to work at full time capacity (40 hours per week)

Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection

And we offer our all our Happiness Officers:

Convenience in working from anywhere

Fun and collaborative international working environment

Opportunities for career advancement

Training and growth opportunities

Paid leave with tenure of one (1) year and above

If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!

Навыки: Перевод, Обслуживание клиентов, Обработка электронной корреспонденции, Клиентская поддержка

О клиенте:
( 0 отзыв(-а, -ов) ) Lipa City, Philippines

ID проекта: #34735219

10 фрилансеров(-а) готовы выполнить эту работу в среднем за $605

NanuqAnton

Hi! I have a lot of experience in translating English to Finnish text, from general to technical and everything between. I have also taken care of one Finnish web shop's customer service by replying the customer email Больше

$500 USD за 7 дней(-я)
(15 отзывов(-а))
4.9
(0 отзывов(-а))
0.0
hamzaaftab787

Hi, I have 7 years of experience inn this field you can trust me. I believe that you will prefer my service for the next time. Thank you!

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
SPUJA3116

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$1499 USD за 40 дней(-я)
(0 отзывов(-а))
0.0
sajaliftikhar

hi, I am charged to read that you want to make people happy, I did not understand completely how but it forced me to contact, and offer me as a happiness delivering person. I am available and embitious to join. Thank Больше

$550 USD за 40 дней(-я)
(0 отзывов(-а))
0.0
iganiamangi

Hi I just went through your profile now and saw your requirement,I'm a freelancer, a graduate of computer science and exceptionally good at copy typing, excel,word and data entry and i deliver quality. I'm very interes Больше

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
prcsdana

Hi. This certainly sounds like an interesting job, and I appreciate your consideration. Please feel free to get in touch. Thank you.

$500 USD за 40 дней(-я)
(0 отзывов(-а))
0.0
dollacehands

Hi , I can do it for you , i have good experience in data entry and copy paste job. Most importantly i care about accuracy and timing. will feel happy to work with you.

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
DHILIPKUMAR007

I will full fill your requirement and The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a vari Больше

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
lcastellon98

Customer service expirience developed during work time on call center international i'm bilingual English Spanish person.

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0