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Build me a Contact Center

I want someone to build a contact dashboard for all the ways our customers can get a hold of us using the Twilio features. We really like Twilio Flex app, but after further talking to them it is much too big of a program for our office. We were wondering if someone could build such a dashboard to take messages from Facebook, twitter, Instagram, phones, text, chats. While also allowing us to make and record calls coming in and going out from office phones and techs phones. The system would also be able to help us separate between two different companies because we have a tech company in our local area, but also a parts store that sells all over the US but is hoping to expand. Also we would like for it to help us with tracking numbers for our marketing to be able to track better how calls are coming in and out of our companies. Please let me know if you have any questions.

Think I should update the Features I am hoping for this contact center:

- Dashboard

- Chat Messages from Facebook, Twitter, Instagram, Google Maps Chat, and Website

- To do Text messages

- Show incoming & outgoing phone calls and record them from work phones and our techs cell phones

- Be able to be used and filter 2 companies phone calls and based on the question to the correct person

- Be able to help us better track our marketing ads with tracking

- Would also like the ability to add an IVR for HR calls and overnight calls, this way we can get rid our overnight company and have the computer filter the calls and send text messages with customers information gained from IVR.

Send me an chat or email if you have questions about what I am thinking?

Квалификация: Twilio

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( 0 отзыв(-а, -ов) ) Olathe, United States

ID проекта: #19928984

6 фрилансеров(-а) в среднем готовы выполнить эту работу за $2542

globalnetideas

Hello. Hopefully you are doing great. I read everything but i am not sure exactly that how do you want that dashboard to work. If you will be able to initiate a chat than we can discuss each and everything quickly. I h Больше

$3000 USD за 20 дней(-я)
(2 отзывов(-а))
3.1
mobileexpert1235

Hello, how are you? Thank you for your opportunity to bid on the project. I have developed web sites for five years, including web scraps, shopping sites, business web apps, and web API integration. So, I can help y Больше

$2500 USD за 30 дней(-я)
(1 отзыв)
2.0
scripts24

@Hello, Greetings Php Expert Technologies Pvt. Ltd. ! Php Expert Technologies is a full service, design and development company offering end to end technology solutions for mobile and web [login to view URL] have proven our e Больше

$2250 USD за 60 дней(-я)
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ludiac

Hi there, We've reviewed your project requirements and we can develop the contact center application with your specifications. We can provide you an accurate estimate of cost and time once the requirements are clear Больше

$2500 USD за 30 дней(-я)
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ziedmahdi

Hello, I am Feki Zied, from Tunisia (UTC +1). I am a computer engineer, specialized in software and information systems engineering. I have been working as a full-stack JavaScript developer for the past four year Больше

$3000 USD за 90 дней(-я)
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ngxperts

hi, I have developed most of what you require as different separate projects, I have developed contact centers based on asterisk as well as twilio, also I have developed a lot of very complex IVRs, kindly let me k Больше

$2000 USD за 25 дней(-я)
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0.0