Twilio Asterisk integration with IVR Flow
$300-500 AUD
Оплачивается при доставке
Hi there,
I have Twilio and VitalPBX (Asterisk server).
I need the following flows to be created:
1- An IVR flow via Twilio studio
• 1 for Sale
• 2 for Technical Support
• 3 for Order follow up
- After any of the above extensions are dialled, the call needs to be forwarded to the corresponding ring group of Asterisk extensions. If the dialler doesn't dial any extention, the call will be automatically forwarded after a cetrain time to operator ring groups.
- At any time a caller can request a call-back by dialling a number.
- Extensions can define a number (e.g. their mobile number) and have all outgoing and incoming calls originated/terminated to/from their mobile phone
2- After a call is finished, the call transcript and call summary (by calling chatgpt API and asking to summarize the call) must be made available.
3- In the last step, a rest API will be called (the syntax will be given to you) to create the call journal on our CRM platform (Odoo). The following data needs to be passed for each call
a. Call unique ID on Twilio
b. Call unique ID on asterisk
c. Caller
d. Callee
e. Dialled extension (1,2,3). Pass -1 if the caller hasn't dialled any digits.
f. Final destination (final extension the call was forwarded to)
g. Call data and time
h. Call type (incoming, outgoing, internal, voice mail)
i. Call status (Answered, No Answer)
j. Call duration
k. Call recording (A URL of the call recording with all authentication parameters so the file can be accessed/played directly on our CRM system without having to login to access/listen to the recording)
l. Call transcript
m. Call summary
**: Access to ChatGPT API to summerize the call will be given.
**: Instead of dialling a digit on IVR, the caller can say the extension name (e.g. "support").
**: At this stage, the IVR recording can be made by Twilio text to speech engine.
**: Call flow management (Including call back flow) needs to be done by Twilio and only forwarded to the relevant sip extensions on Asterisk server at the end of the flow.
ID проекта: #36646391
О проекте
9 фрилансеров(-а) готовы выполнить эту работу в среднем за $572
I have 10 years of experience in asterisk, freepbx, 3CX, Issabel, Vitalpbx, Vicidial, Bicom, Goauto dial, Elastix, Incredible pbx, fusionpbx, freeswitch, A2billing, ASTPP, Kamailio and voip solutions and security Больше
Hello there! My name is Muhammad Arif, and I am a 10-year experienced Linux and Window system dedicated help. I understand that you need an IVR flow via Twilio studio created with two extensions: Sale and Technical Sup Больше
Hi there. I am a full stack developer with experience in Asterisk PBX, Twilio, VoIP and SIP. I have worked with many similar projects. I and my team of developers strive to give our best. Please contact to discuss in Больше
Hello Good morning , I hope you are doing great. Just finished reading the brief details of your job . I see you have been looking for a freelancer who has experience with Twilio, SIP, VoIP and Asterisk PBX. Upon the Больше
Hi there, ★★★ Asterisk PBX / VoIP / Twilio Expert ★★★ 9+ Years of Experience ★★★ I've read requirements and ready to integrate twilio. Asterisk is the #1 open source communications toolkit. Asterisk powers IP PBX syst Больше
Hi there, My name is Umair. I have good experience with SIP, Asterisk PBX, VoIP and Twilio. I am a practicing Developer/Designer Since 2015. I can perfectly work on this project regarding SIP, Asterisk PBX, VoIP and Больше
Hi there, I am a full stack developer with 4+ years of experience in both front-end and back-end development. I have read your Twilio Asterisk integration with IVR Flow description very carefully and would like to have Больше
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