Hi :) I am looking to hire a long term virtual assistant for my growing online business. 10-15hours/week possibly more during a launch. The business is online painting and art classes.
What I need your help with:
#1: Customer Service ~ must have excellent customer service skills, we provide a stellar customer experience where each person feels seen, heard and very important. Must be prompt in replying to messages/emails and have excellent compassionate and loving communication skills. Our business is very heart centred spiritual based; your job is to be the creative support leader and provide excellent customer care.
Instagram: Managing clients/customers of a page of 65,000+ following which your job is mainly replying to all direct messages, following up with and keeping track of customers, replying to all comments on the page (excellent customer service)
-same thing for Facebook page/messages & business email (Google G-suite)
-send out emails, make automated client journey emails for course promotion and next steps after courses complete
-make automated course emails
-Organize and create audiences
Inside the online courses:
-Private course Facebook groups & student tech support, and fast-reply customer care
-sales, leads, help clients with payment plans and follow ups (MoonClerk, Squarespace)
Must have experience with Mailchimp, Squarespace, MoonClerk, Facebook, Instagram, Zoom, Youtube and video editing with iMovie is a big bonus and could add extra hours (you would be responsible for recording/managing the live Zoom classes and editing the videos for future students, uploading to YouTube, creating and managing course log in pages in Squarespace and in the courses Private Facebook group).
Assist with scheduling my calls, meetings etc.
79 фрилансеров(-а) готовы выполнить эту работу в среднем за $20/час
Hi, I have read project. I have exprience of managing Instagram and Facebook pages for different businesses. We can discuss. Please feel free to contact me. Thank you!
Hello! I believe I am qualified for this job posting. I have good English and a very big heart for customer service to clients. I have most of the experience which you required. Looking forward to work with you.