Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time -- 3

Закрыт Опубликован 2 мес. назад Оплачивается при доставке
Закрыт

Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time

Must be able to answer phone calls in English and be understood.

- The description explains the time of work which is eastern time 8am to 5pm Monday through Friday.

- Clear English is a requirement as you will be working with clients over the phone

- Estimated 8 hours daily rates are anywhere from 25$ to 100$ per day which will be billed through Freelancer

I am looking for a mid-level IT Helpdesk professional to join our team for a full-time position. The ideal candidate will be responsible for providing remote support to our clients during business hours (8am-5pm EST) and will have experience with software issues.

Responsibilities:

- Provide remote IT support to clients during business hours

- Troubleshoot software issues

- Escalate complex issues to senior-level support

Requirements:

- Mid-level IT Helpdesk experience

- Excellent communication skills

- Familiarity with remote support tools and software

- Ability to work independently and within a team environment

Skills:

- Strong knowledge of software troubleshooting and problem-solving

- Familiarity with Windows and Mac operating systems

- Experience with remote support tools such as TeamViewer, Zoom, and GoToAssist

If you meet the qualifications and are interested in this position, please apply with your resume and cover letter.

Рабочий стол Windows Windows Server Служба технической поддержки

ID проекта: #37212056

О проекте

31 заявок(-ки) Удаленный проект Последняя активность 1 месяц назад

31 фрилансеров(-а) готовы выполнить эту работу в среднем за $10/час

mnomanrajput

I am excited to introduce you to Muhammad, a mid-level IT Helpdesk professional with extensive experience in software troubleshooting and problem- solving. After reviewing your project description, it's clear that you Больше

$8 USD / час
(11 отзывов(-а))
4.5
badal747

Dear Hiring Manager, I am writing to express my interest in the IT HelpDesk position with your company. With a solid background in IT support, I am eager to contribute my skills and knowledge to your team. I am well- Больше

$6 USD / час
(13 отзывов(-а))
4.3
krishmaqvan

I understand you are looking for a mid-level IT Helpdesk professional to join your team for a full-time position. As a part of the team, I would be responsible for providing remote support to your clients during busine Больше

$8 USD / час
(9 отзывов(-а))
3.3
ismailrehman0331

Hello there! I'm excited to learn more about your project and discuss how I can help you with full-time job - IT HelpDesk 8am - 5pm Eastern Standard Time. With over 10 years of dedicated experience in development and Больше

$7 USD / час
(1 отзыв)
2.6
FoysalCh

Hi I am foysal and trained certified professional system administrator both linux windows and VMware. I have configured install and maintenance linux and windows server.i have also practical experience of large scale I Больше

$6 USD / час
(1 отзыв)
0.6
hk45835

Hello there! I'm excited to learn more about your project and discuss how I can help you with full-time job - IT HelpDesk 8am - 5pm Eastern Standard Time. With over 3years of dedicated experience in Technical support, Больше

$5.13 USD / час
(0 отзывов(-а))
0.0
mr310

Hello, I'm an IT expert with more than 20 years of experience in the IT industry . I'm Cisco Certified networking professional 300-100 and 300-115 and Linux Certified Professional lpi 101, 102,103 and red hat certified Больше

$50 USD / час
(0 отзывов(-а))
0.0
flavinnasc

Tenho experiencia com suporte, 6 anos como analista técnico interno, via voip, remote acces. servidor windows, pabx, cftv, backups, servidor web. redes cisco.

$5 USD / час
(0 отзывов(-а))
0.0
Adityawijaya88

Hi Mate, I'm comfortable to join your team and looking forward we can work together. Let's get in touch for further discussion. Regards, Aditya

$10 USD / час
(0 отзывов(-а))
0.0
irfanfarooqpk

Hello, with reference to your posted job, I would like to offer my services for the same. I am an experienced Help Desk Coordinator for more than 10 years worked in Dubai, UAE. I am also an ITIL expert in service Manag Больше

$10 USD / час
(0 отзывов(-а))
0.0
karthiklpf

I have more than ten years of experience in the helpdesk, which is completely voice process with U.S clients. I'm flexible to work at the mentioned time. I troubleshooted the all the desktop issues.

$7 USD / час
(0 отзывов(-а))
0.0
shivk15369

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching an Больше

$10 USD / час
(0 отзывов(-а))
0.0
alxndrllmsrs

Alexander P. Llamasares +63 9176172380 live:alexanderllamasares Dear Hiring Manager, I am writing to apply for the position of IT HelpDesk. My home office is fully equipped with the standard office equipment needed Больше

$4 USD / час
(0 отзывов(-а))
0.0
Lcplange

Hello there! I'm Charles, and I'm excited to learn more about your project and help you reach your goals. I have experience in providing remote IT support to clients during business hours, troubleshooting software issu Больше

$3 USD / час
(0 отзывов(-а))
0.0
YPKTech

Hello there! I'm excited to learn more about your project and discuss how I can help you with full-time job - IT HelpDesk 8am - 5pm Eastern Standard Time. Having 13 years of experience in Service Desk (chat, RDS, and Больше

$7 USD / час
(0 отзывов(-а))
0.0
pardeshiajayaj

I am experienced person in support role and having knowledge of Windows and MacOS. Also I solved all issues related to software/applications and provided support to Clients, Vendors, customers, Productions, Artists and Больше

$2 USD / час
(0 отзывов(-а))
0.0
sufia140292

I am writing to express my interest in the mid-level IT Helpdesk professional position at your company. I have over 3 years of experience in IT Helpdesk, and I am confident that I have the skills and experience necessa Больше

$16.96 USD / час
(0 отзывов(-а))
0.0
sunderdass08

Hi I have 11 years experience in various it infrastructure management processes and having good experience in this role

$6 USD / час
(0 отзывов(-а))
0.0
aplusamod

Hello, my name is AMOD PRASAD and I am a Microsoft Certified Professional with over 15 years of IT experience. I have worked for companies such as HP/Compaq Brand Specialist and Families in several Global Barnad produc Больше

$6 USD / час
(0 отзывов(-а))
0.0
ecrequetcabrera

I am the best candidate for this job because I have the skills and qualities to match the job description, I am a fast learner which means I can add value to the team quickly, and I am commercially aware. Dynamic Execu Больше

$10 USD / час
(0 отзывов(-а))
0.0