Basic Troubleshooting

Troubleshooting is part of life. Good thing there are easy solutions to take when you’re faced with technical issues. Here are the basic ones.

  • Clear the cache and cookies of your browser.

  • Upgrade your browser to its latest version.

  • Download and install a different browser like Google Chrome or Firefox as the site works best on these browsers.

  • Log out and log back in to your account.

  • Re-try what you were trying to do (e.g., uploading your profile picture, placing your bid, adding your portfolio item, etc.)

If the issue persists, you can contact our Support team anytime by clicking the Chat Now! button at the bottom of this page.

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