Чем мы можем Вам помочь?

Limited Accounts

So, you open your account and this notification banner greets you:

What does it mean to have your account limited? What do you need to do?


The account limitation is a security measure or sanction imposed on an account that makes users unable to access some site features. With a limited account, you can still continue working on your current projects, but you will be not be able to do the following:

  • deposit using your credit card (PayPal and Skrill deposits can still be done)
  • file a dispute
  • file a withdrawal
  • create a Milestone Payment
  • release a Milestone Payment
  • undergo other verification processes (payment verification, KYC verification)


To lift the limitation on your account, you have to verify your identity first through the Verification Center. The account limitation needs to be resolved within 45 days to avoid automatic account suspension

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