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Аватарка пользователя
$6 USD / час
$6 USD / час
Сейчас здесь 5:32 AM
На сайте с января 12, 2022
1 Рекомендация

Ana Maleen Katrina C.


5,0 (1 отзыв)
$6 USD / час
$6 USD / час
100 %
Завершенных работ
100 %
В рамках бюджета
100 %
Нет данных
Рейтинг повторного найма

eCommerce Customer Service Professional

I have worked as a customer service representative doing inbound customer service, outbound telemarketing and technical support with 3 years of experience at a call center set up and almost three years working for an online shopping site based in the US and a now a virtual assistant for a well known ecommerce business. I have been handling customer inquiries via email and Live chat. Used different systems for inquiry and escalations such as Zendesk, Live Person, Skype, Slack, Freshdesk. I know how to handle customer service for Shopify, Amazon accounts and eBay, do order processing through Alibaba. I am proficient in the English language both written and oral. I have knowledge and experience, 4 years of being Personal Assistant/Secretary in a Private Law Firm that caters to family Law, Labor Laws and Criminal Cases. I've worked with Managing Director, CEOs, COOs, CFOs, and Development Executive. I can provide the following as an assistant. -Chatter Team Manager -Customer Service Representative -Crypto & Block-Chain Customer Service -Store Management -Products, competitors and price research -Keyword research and S.E.O. -Product listings -Order processing -Drop-shipping -Email Management -eCommerce -Financial liquidator -Travel Planning -Microsoft budget planner -Event Coordinator -Scheduling -Research -Data Entry -Project Management -Posting and Scheduling Facebook Insights -Following up with clients/customers -Calendar Management -Bookkeeping -Inventory Management -Email Communication -Phone Communication -Agenda Organizer -Accounting Regular communication is really important to me, so let’s keep in touch!
Freelancer Data Entry Clerks Philippines

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Элементы портфолио

I was able to handle customer inquiries through the Freshdesk platform.
Freshdesk - Ticketing Management
I was able to handle customer orders through the Shopify platform
Shopify - Order Management
Here's also my work example for scheduling meetings using outlook in Real Estate
Scheduling using Outlook
Data Scraping
Data Scraping for Cryptocurrency & NFT
Completed work for organizing 1000+ Telegram Accounts
Organize Telegram Accounts for NFT Groups
Certificate of Customer Service Virtual Internship Program
Certificate of Customer Service Virtual Internship Program


Изменения сохранены
Показаны с 1 по 1 из 1 отзывов
Фильтровать отзывы по: 5,0
€660,00 EUR
Ana is a great freelancer focus to the tasks and she always went above and beyond the task -
Data Entry Telemarketing Virtual Assistant Voice Talent Telecom Sales
Аватарка пользователя
Флаг Ship Ip Ltd @ckapote
6 месяцев назад

Опыт работы


Ship IP LTD.
июн. 2022 - Настоящее время
I do perform cold calling to the potential customer about our software product in a different Shipping Company. Sending email about the product introduction and prepare demo presentation. I also update the status of our customer through crm and searching data information.

Sangguniang Kabataan Chairperson (Youth Leader)

июн. 2018 - Настоящее время
I've been elected as a youth leader in my respected area, commonly known the Sangguniang Kabataan were created through Local Government Code 1991. I played a vital role in this position, below are the list of what I have done. -Create a budget plan through Excel -Prepared Financial liquidation -Implement Programs and Projects -Event Coordinator -Attended Leadership trainings and Budgetary workshops -Information Technology Trainings

Personal Assistant/Secretary

Descallar Bailo & Magtabog Attorneys - at-Law
мая 2017 - июл. 2021 (4 года, 2 месяца)
I have an experience being an administrative assistant of a private law firm for almost one and a half year. In that position I experience to manage the schedules of my employer and our client, segregating files, data encoder(microsoft word/excel), data entry, email communication, receiving calls and messages,


Office Administration

Eastern Visayas State University, Philippines 2018 - 2022
(4 года)


Awarded for Participation Training

CSO Partners
Together, the Government of Canada and its CSO Partners will continue to be global leaders in International assistant. Local refers to organizations working on the ground in host countries.

Awarded Being a Top Achiever

Bachelor of Science Office Administration
Through my dedication and Determination to study hard, I become a dean lister in our class, in a Degree of Office Administration course.

Successful Youth Leader

Youth chairperson
Being a youth chairperson, it build my capabilities to be an interpersonal and intrapersonal oriented and I also accomplish attending different trainings and seminars about leadership and financing which lead me to be a hardworking, goal-setter and flexible person. Through my dedication and determination to study hard, I become a dean lister in our class, in a degree of Office Administration course.

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Предпочтительный фрилансер
Личность подтверждена
Метод оплаты верифицирован
Номер телефона верифицирован
Электронный адрес верифицирован
Связано с Facebook


Data Entry 1 Virtual Assistant 1 Project Management Excel Customer Support

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