Cyra O.

Throughout my career, I've excelled in roles that focus on helping others. I work to defuse tension by addressing issues head-on, making customers immediately aware that I am on their side and ready to assist. I have learned to build rapport and lead by example to cultivate collaborative and cooperative team efforts. Whether assisting customers or supporting my team, my main priority is contributing wherever possible. With problem-solving and relationship-building skills, I have succeeded in previous customer service work. These experiences have sharpened my communication, research, and multitasking skills to handle high volumes of work and exceed expectations. I learned how to excel in varying areas of customer service and was one of the top performers on the team.