I am a current free lance virtual assistant looking for work. I have over 3 years experience working as an administrator and an assistant and I am looking to further my career and have a second income providing help and resources to people looking for it.
Interpersonal skills - Excellent interpersonal skills demonstrated by communicating with colleagues and clients on a day-to-day basis. This has also enabled me to have greater emotional intelligence as I can easily adapt to work with external clients of all ages whether this by written communication or verbally via telephone and/or Microsoft teams.
Adapts to change - I am able to adapt my performance in a fast-changing environment as well as my language to cater towards who I am communicating with.
Team player - I understand my role within my team and work to achieve my duties to the best of my ability. I also often cover my colleagues & cover senior staff as and when required to ensure strict deadlines are met so this has enabled me to become more flexible & cross-functional given that I am covering in various roles.
Attention to detail - I always ensure to achieve accuracy and thoroughness when accomplishing tasks within the workplace. This allows me to improve my productivity, efficiency and performance in the workplace.
Prioritising workload - I excel at prioritising my workload through task checklists on Microsoft teams and thorough communication with my team leader. Through my experience I have learned what the critical & non-critical tasks are so that I can create a tight structure to complete critical tasks with immediate effects.
Relationships with clients - I maintain a professional relationship with the clients when communicating verbally & written. I always ensure any needs they have are met proficiently, efficiently & effectively.
IT skills – Internally in my company, we use a system called ‘Progressor’. This system is where cases are added on and where they are continuously worked on. I am fully trained up on this system and use it daily. I also continuously use programmes such as ‘espacenet’ and ‘ipsum’, both of which I am also fully trained up on. Alongside using my system I regularly use Excel, Word and Powerpoint to present information to colleagues and/or clients .
Critical thinking – When faced with a problem I find I can adapt & overcome with ease by finding better ways to work & thinking through the problem leading to a more effective result.