Изображение профиля ITmarissaLT
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Онлайн Офлайн
A highly motivated and well organised Receptionist/PA with 3 years of experience in 5* luxury hotel. Excellent organization, communication and relationship-building skills in a professional environment, experience in assisting VIP clients. Knowledge of customer services practices, ability to think outside the box and strong interpersonal skills. Translations : Russian-English , Italian-English , English-Russian/Italian. Languages: Russian , Italian , English , Spanish , German
$12 USD/hr
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Опыт работы

Personal Assistant

Sep 2018

Working in a fast paced environment, giving full administrative and secretarial support to Director , Provide general secretarial / administration support to senior managers & Director , Responsible for answering & screening telephone calls & face to face enquiries , Making appointments and arranging travel and accommodation , Writing reporting and briefing papers and making presentations , Dealing with incoming emails, faxes and post.


Jun 2014 - Jun 2017 (3 years)

Management of reservations and appointments , Full assistance to high-level clients , Shedules of shifts of departmental colleagues , International customer reception , Management and daily control of services on the customer’s account , Management of multi-line phone system , Welcoming VIP guests , Dealing with any enquiries or requests , Confidential management of all VIP patient’s information , translations:Russian-English , Italian-English English-Russian/Italian.

Sales Assistant

Sep 2013 - Feb 2014 (5 months)

Customer assistance in the selection and purchase of items , Cash and goods management , Promote the store and its products on every occasion , Give advice to customers regarding products , Answered the phone and helped with queries/complaints , Remaining professional at all times , Processing cash and card transactions , Cleaning, tidying and carrying out stock rotation for next day


Degree in Foreign Languages

2010 - 2013 (3 years)


  • US English Level 1


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