Изображение профиля JoshuaLimLantaka
@JoshuaLimLantaka
Флаг Philippines Dasmariñas City, Philippines
На сайте с 7 октября 2014 г.
0 Рекомендации

JoshuaLimLantaka

Онлайн Офлайн
In the span of 9 years in the BPO industry, I have developed a wide range of knowledge and skills in telemarketing. My core competency lies in cold calling, appointment settings and lead generation. I am seeking opportunities to share my best practice from the ground up for you or your business. I also have some experience in the following areas: data entry, survey, chat support and customer service. My past campaigns are: Appointment Setting for Online trading Industry, Real Estate, Merchant Service, Reputation Builders, Web developer/design, SEO, Telco. Auto Dealership, Energy Conservatory (Solar Panel & LSG) and a lot more. Past clients I worked for are: AT&T, Vonage, Dish Network, Macy's, Bloomingdale, ForexCT, Youtrade FX, Various company for Binary options, SWS WEB Developer, Pinktrumpet Media, LT Everest, Shopcade, 1800-Solar USA and lot more. Allow me to have 1 % of your trust and I'll work on the 99 %. I am a result oriented telemarketer who seek only success.
$7 USD/hr
0 отзыва(-ов)
0.0
  • N/AВыполненные работы
  • N/AВ рамках бюджета
  • N/AСвоевременность
  • N/AРейтинг повторного найма

Портфолио

Последние отзывы

Нет отзывов.

Опыт работы

Chat Associates

Aug 2013 - Dec 2013 (4 months)

Chat representative for [login to view URL] & www.bloomingdales.com. Order taking / Service recovery.

STAFFING MANAGER / VIRTUAL ASSISTANT

Nov 2012 - Aug 2014 (1 year)

Responsible for client acquisition, managing company job application channels, seeking out new talent, screening applicants, interviewing candidates and hiring new employees. Maintained a large network of qualified candidates to fill positions. Study every aspect of each project and perform accordingly. Taking/Receiving calls on behalf of client’s project.

Customer Service Representative

Nov 2011 - Jun 2012 (7 months)

Responsible for assisting the customer with their concerns which regards to their Billing, Tech issue and any relevant concern with the services that our client provide (AT&T Legacy). Taking inbound calls, making customers happy and satisfied with the service.

Customer Service - Sales

Feb 2011 - Oct 2011 (8 months)

Responsible for looking a person to talk to and present our product through telephone, and sign them up for Vonage Calling Plan. (Vonage Telephone Company) Conducting outbound calls and closing deals.

ADVANCE CUSTOMER SERVICE REPRESENTATIVE

Aug 2010 - Jan 2011 (5 months)

Responsible for assisting the customer with their concerns which regards to their Billing, Tech issue and any relevant concern with the services that our client provide (DISH Network) Taking inbound calls, making customers happy and satisfied with the service.

CUSTOMER SALES REPRESENTATIVE

Jul 2009 - Feb 2010 (7 months)

Responsible for looking a person to talk to and present our product through telephone, and sign them up for Vonage Calling Plan. (Vonage Telephone Company) Conducting outbound calls and closing deals.

CLIENT CONTACT SPECIALIST

Feb 2009 - Jul 2009 (5 months)

Responsible for improving customer retention through programs and service provided to the customer. (AT&T) Conducting outbound calls and closing deals.

BUSINESS PROCESS ASSOCIATES

Mar 2008 - Aug 2008 (5 months)

Responsible for processing legal documents for customer’s client. Conducting research, verification, proofreading and encoding; important and confidential information.

Образование

Bachelor of Science (B.S.), Computer engineering (undergraduate.)

2002 - 2004 (2 years)

High School

1998 - 2002 (4 years)

Квалификация

Basic Call Center Training (2009)

Westgate Contact Solution

Communication and Product training for AT&T Business Unlimited Long Distance

New hire training for Macy's retail (2013)

Convergys Philippines

Macy's Retail product specific training

Titan Alabang ICU (2010)

Stream Global

Completing the 4-week ICU Transition period

T-Mobile Customer Service Training (2011)

Startek Philippines

T-Mobile product specific training

Certificate of Completion (2009)

VXI Phils.

VONAGE OUTBOUND US Training

Публикации

N/A

N/A

Сертификаты

  • US English Level 1
    78%

Верификации

  • Соединить с Facebook
  • Предпочтительный фрилансер
  • Оплата подтверждена
  • Телефон верифицирован
  • Личность подтверждена
  • Электронный адрес подтвержден

Искать похожих фрилансеров