I've always felt that being a good communicator is central to many areas of life. So, I have made it my goal to incorporate that into all I do, particularly through my written and spoken English. Working to get you the right solutions is something I pride myself on. My determination to succeed in the course of a given task is evident in my ability to learn quickly and persist when faced with adversity. Over the past 5 years I have led and managed teams from industries such as e-commerce and software development. As a manager, creating the workflows and processes which help shape businesses is just one of the key things I offer.
Some of the popular tools I have used and become familiar with include; Zendesk Support, Connecteam, Moveboard, Ring Central, Vicidial, Slack, Asana, Monday, G Suite, Outlook, GoDaddy, Discord, ManyChat, Zoho Mail as well as a host of others.
My services include:
Customer Service Consulting
My results speak loudly. I am available during US East Coast business hours. Give me the opportunity and I WILL deliver CONSISTENT QUALITY results for you.
Click the HIRE button and let me know how I can help YOU today!
Some of our projects include but not limited to;
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As a Sales Agent, my responsibilities included, but not limited to:
- Providing customers with moving quotes.
- Making day to day sales of moving supplies.
- Making day to day bookings for moving.
- Disseminating information between the customer and our dispatch team.
- Handling customer queries and providing support.
- Training of new team members.
Customer Support Agent
мар. 2020 - сент. 2020 (6 месяцев, 1 день)
As a Customer Support Agent, my responsibilities included:
- Ensuring customer complaints are handled effectively.
- Tracking customer refunds and compensations.
- Disseminating information between customers and our technical team.
- Dispute resolution.
Website maintenance engineer
дек. 2019 - мар. 2020 (3 месяца, 1 день)
As Website Maintenance Engineer, my responsibilities included:
- Identification and correction of website bugs.
- Terminal website upgrade.
- General website maintenance and adjustments.
M.Sc in Zootechnique
Near East University, Cyprus 2021 - 2022
B.Agric Animal Science
Imo State University, Nigeria 2013 - 2017
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