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Telephone Sales Representative is one of the toughest job as you have to sell to someone you have never met and to ask him just to trust on your voice as you have no physical evidence of your existence for the customer. It was a life changing experience as i come to know my real strength. I am really good at convincing people even on a phone call. A very short period of time made a lasting impression as i was leading the scores.
CSRFeb 2018 - Nov 2018 (9 months)
As a Customer Services Representative my job was to facilitate customers with the best possible solutions to their problems. Multitasking was a must for the job as you have to operate almost eight different software to locate the exact situation of the order. Continuous interaction with the people of five different countries helped me to better understand other cultures and people.
BS Aviation Management2013 - 2017 (4 years)
Microsoft Office (2013)Horizon Computer Science
It was a short hence productive course that helped me to learn MS Office, MS Excel and MS PowerPoint.