Изображение профиля afvillaluz
@afvillaluz
Флаг Philippines Paranaque, Philippines
На сайте с 14 мая 2020 г.
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afvillaluz

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I was part of a real estate company for five years, worked as an Account Management Specialist and eventually promoted to an Account Management Supervisor. I also had a background in banking for five years, worked as an Account Officer under Retail Mortgage Division Account Management Specialist Supervisor (Real Estate) - Customer Service - Handles and monitors payments - Administrative and clerical work - Billing and Collection - Produce daily and monthly collection reports Account Officer (Bank) - Solicitation for loan application - Product Research and Development - Customer Service - Portfolio Management - Process and booking of loan application - Produce daily and monthly booking reports For more details, CV and Credentials shall be provided.
$5 USD/hr
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Опыт работы

Account Officer - Corporate Solutions

Mar 2016 - Jun 2019 (3 years)

•Offers Group Plan financing facilities to companies who need to outsource company benefits. •Expands business volumes via purchase of receivables in accordance with approved credit limits. •Conducts portfolio analysis of Group Plan receivables for bidding, collection and remedial management. •Handles customers’ concerns and attends to follow ups of clients and branches. •Maintains good quality of loan portfolio.

Account Officer - Retail Mortgage Division

Jan 2014 - Feb 2016 (2 years)

•Solicits new applications to increase Housing Loans Division’s portfolio. •Develop assigned market by accrediting brokers and developers and properly handling of assigned branches. •Develops housing loan products to ensure BPI Family Savings Bank will be the top of choice of clients. •Handles customers’ concerns and attends to follow ups of clients and channels.

Account Supervisor

Mar 2013 - Nov 2013 (8 months)

•Responsible in handling problematic accounts •Provides immediate approval of clients’ requests within prescribed authority. •Comes up with solutions for turnover and non-moving accounts. •Supervises Account Management •Credit & Collection •Customer Service. •Handles problematic and turnover accounts. •Assists in the training & supervision of clerical personnel. •Comes up with strategies to improve group performance. •Ensures timely submission of team’s daily & monthly reports.

Sr. Accounts Management Specialist

Mar 2011 - Mar 2013 (2 years)

•Supervises Account Management •Credit & Collection •Customer Service. •Handles problematic and turnover accounts. •Assists in the training & supervision of clerical personnel. •Comes up with strategies to improve group performance. •Ensures timely submission of team’s daily & monthly reports.

Account Management Specialist

Mar 2009 - Mar 2011 (2 years)

•Acts as primary contact person to clients in providing high quality service. •Ensures good relationship with clients in order to keep old business and to get new ones through referrals. •Handles and monitors payments/collections. •Provides client with alternative payment schemes. •Process and monitors bank documents from application up to receipt of proceed.

Образование

Bachelor of Science in Business Administration, Major in Export Management

2004 - 2007 (3 years)

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