I am writing to introduce the services that I can offer :
- Digital Marketing.
- Facebook Ads.
- Email Handling.
- CV Making.
- Translate from English to Arabic and vice versa.
- Data entry.
- Internet Research.
With over 3 years of experience in these fields, I'm confident that I can provide the expertise and quality of work you are looking for at the best price.
I am shifting my career from Airline and customer service field to a freelancing especially in the digital marketing field. I am certified from Udacity and ITIDA for a digital marketing both challenger and professional levels. I am offering my services for a good price.
He was very professional and patient freelancer , he finished all the requirements on time , I needed to translate a small paragraph and insert it in my website , I loved working with him .
I do recommend him for any translation or data entry tasks.
Constant liaison with Check-in, and other related areas for the smooth acceptance of passenger Work with GHA and ensure smooth passenger handling. Assist passengers in regards to entry requirements, visas, Residence permits, etc. Ensure passengers are assisted smoothly through airport facilities. Ensure that airport operation meets QR’s standards, policies and procedures satisfy local and international safety and security standards.
Senior Ticketing Agent
февр. 2019 - нояб. 2021 (2 года, 9 месяцев)
creating reservations, quoting fares and issuing of Tickets. Serve customers professionally through telephone or in person to achieve customer satisfaction and generate revenue. Liaise with all airline personnel to ensure maximum support to passengers and immediate Attention to queries relating to clearance and dispute of ADM’s.
Senior Customer Service Agent
сент. 2016 - февр. 2019 (2 года, 5 месяцев)
Monitoring the staff, assisting them to clear their doubts, arranging the break timings for the staff, and check their grooming and attendance. Checking the visas, documents, accepting Falcons and AVIH at the Check in counters. Assisting the customers when the staff is seeking for my help especially with Premium and Frequent traveler customers.
Bachelor of Tourism and Hotels Management.
Helwan University Cairo, Egypt 2007 - 2011
Advanced Digital Marketing
Digital Marketing, SEO, SEM, Email Marketing, Google Ads, Google analytics, and Facebook campaigns.
Digital Marketing Professional
Digital Marketing Nanodegree from Udacity
Digital Marketing Advanced