Изображение профиля amrghareebs84
@amrghareebs84
Флаг Egypt Cairo, Egypt
На сайте с 14 ноября 2016 г.
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amrghareebs84

В сети Офлайн
An experienced IT professional with System, Database, Middleware and Application administration skills and an extensive experience in the field of IT infrastructure. A committed team player, self-motivated with the ability to communicate at all levels. Key skills & competencies:-  Outstanding analytical and problems solving skills.  Excellent communication skills.  Detail-oriented, Persistent, Hard worker and Team player.  A regular contributor of ideas and solutions for coping changes to business processes.  Flexible, balanced, innovative and aiming continuous development.
$10 USD/hr
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Опыт работы

Application Management Service Delivery Consultant

Oct 2011 - Jul 2016 (4 years)

IT Service Operation - Middleware & Application Administration: Deploy & Operate Technical support Resolve any anomaly or error that may fire within monitored environments Perform Problem analysis and implement proactive measures Implement solutions and workarounds for emerging problems Databases Administration: Installation and creation Migration Duplication and cloning Restore Resolve space issue Resolve locks issue Databases Backups recovery through RMAN & Data Protector Databases Security

Образование

Computer and Systems Engineering

2004 - 2009 (5 years)

Квалификация

ITIL Foundation (2013)

AXELOS

The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

ITIL Service Operation (2014)

AXELOS

The Service Operation (SO) module is one of the certifications within the ITIL® Service Lifecycle work stream. This module focuses on the principles, processes, operational activities and functions that enable organizations and individuals to successfully manage how their products and services perform. These activities can also help improve their IT Service Management.

ITIL Service Design (2014)

AXELOS

The Service Design (SD) module is one of the certifications within the ITIL® Service Lifecycle work stream. It focuses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization or programme.

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