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Project 17019157 has been deleted
“She was able to finish the job on time and the result was great.”Gerald B. 1 год назад
Technical and Customer Service SpecialistOct 2016 - Dec 2017 (1 year)
Worked for an American GPS Tracking Company responsible in answering customer complaints and resolving their issues with the product that the business sells.
Retail Banking SpecialistOct 2015 - Apr 2016 (6 months)
Serves as the frontline of the bank’s telephone banking feature. Responsibilities includes, knowing all bank products and services from online, branch and over the phone in order to provide accurate information to their questions. Resolving customer’s banking problems like fraudulent or unauthorized transactions while eliminating the need for them to travel to the bank in person.
Front Desk EmployeeJul 2014 - Jul 2015 (1 year)
1 year training program as a Front Desk Associate with the same responsibilities as full time hotel employees, like making room reservations, checking-in and checking out guests, operates the hotel computer system and answers to guest’s inquiries and concerns.
Front Office AssociateMar 2013 - Mar 2014 (1 year)
• Responsible in guests check-in and check-out. And making sure that guests are comfortable and happy during their stay. • Directly responsible in solving guest complaints and requests. • Coordinates with other department staffs and heads, and helps in the decision making process for resort operation. • Handles walk-in, e-mail, and telephone room reservations. • Settles and collects payments from guests and ensured that all monetary transactions are right.
Bachelor of Science in Hotel and Restaurant Management2009 - 2013 (4 years)
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