Изображение профиля belledelacalzada
@belledelacalzada
На сайте с 2 сентября 2015 г.
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belledelacalzada

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I am an experienced Customer Service Practitioner with Excellent Educational Background. My priority is to finish the job fast and of highest quality. I am focused, determined and I set goals and don't let stress and other factors stand in the way. I work hard cause I believe that it is a blessing to have work/job, so giving your 101% is necessary. I never settle on OK results, I always aim on EXCELLENCE! Below are my expertise: -Virtual Assistant (Emailing, Appointment Setting, Travel Arrangements) -Social Media Management -Lead Generation -Data Entry, Data Mining, Data Scraping, Data Cleaning -Web Research (Data Collection such as email address, contact information, list of people, etc) -Email or Social Media Creation - Microsoft Office Creation/Edit/Management (MS Word, Excel, Powerpoint) -PDF Creation -Copy/Paste -Product Listing -Chat and Email Support -Customer Service (B2B or B2C) (Inbound or Outbound) -Telemarketing -Translation (English to Tagalog or Tagalog to English)
$5 USD/hr
1 отзыв
0.5
  • 100%Выполненные работы
  • 100%В рамках бюджета
  • 100%Своевременность
  • N/AРейтинг повторного найма

Портфолио

Последние отзывы

Опыт работы

Technical and Customer Service Specialist

Oct 2016 - Dec 2017 (1 year)

Worked for an American GPS Tracking Company responsible in answering customer complaints and resolving their issues with the product that the business sells.

Retail Banking Specialist

Oct 2015 - Apr 2016 (6 months)

Serves as the frontline of the bank’s telephone banking feature. Responsibilities includes, knowing all bank products and services from online, branch and over the phone in order to provide accurate information to their questions. Resolving customer’s banking problems like fraudulent or unauthorized transactions while eliminating the need for them to travel to the bank in person.

Front Desk Employee

Jul 2014 - Jul 2015 (1 year)

1 year training program as a Front Desk Associate with the same responsibilities as full time hotel employees, like making room reservations, checking-in and checking out guests, operates the hotel computer system and answers to guest’s inquiries and concerns.

Front Office Associate

Mar 2013 - Mar 2014 (1 year)

• Responsible in guests check-in and check-out. And making sure that guests are comfortable and happy during their stay. • Directly responsible in solving guest complaints and requests. • Coordinates with other department staffs and heads, and helps in the decision making process for resort operation. • Handles walk-in, e-mail, and telephone room reservations. • Settles and collects payments from guests and ensured that all monetary transactions are right.

Образование

Bachelor of Science in Hotel and Restaurant Management

2009 - 2013 (4 years)

Верификации

  • Соединить с Facebook
  • Предпочтительный фрилансер
  • Оплата подтверждена
  • Телефон подтверждён
  • Личность подтверждена
  • Электронный адрес подтвержден

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