I've been in a call center industry for over 5 years and I am proud t say that I am one of the best agent of our team when I was still working.I love working with different people. I love helping my customers. I can work under pressure and I have the ability to multi task. I can handle irate customers.
As per my recent experience, I was a Customer service representative for an ecommerce company based in Australia. I am familiar with different ecommerce task specially CS, order processing, listing management and supplier contact.
-solve my customers problem and queries
-always put smile to my customers lips after every call.
-NO TO IRATE AGENT/VA ; YES TO HAPPY CUSTOMERS