With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively.
Here are some skills and experience I possess as a VA.
- Social Media Management
- Email Marketing
- Email Support
- Inbound/Outbound Sales
- Customer Service (via phone, email, or chat)
- Appointment Setting
- Data Entry
- Lead Generation
- Administrative Support
- Buyer Engagement Analyst
- Real Estate Cold Calling
- Technical Support
- Receptionist / Virtual Concierge
- Order taking/ Processing
- Billing
- Quality Assurance
- Team Management