Thank you for reviewing my profile.
I'm an Egyptian who was born and raised in Germany. I speak, read and write fluently in English and German. I also hold a german bachelor degrees ([login to view URL]. Business Administration and Economics) and I am able to work with both languages on an academic level.
I am passionate about both Translation and Customer Service. I love to answer questions, solve problems and build rapport with clients. I am also highly motivated and a quick learner, and fully committed and dedicated to the work and projects I engage in! I have both inbound and outbound Sales experience, as well as Email & Chat Support experience. I have excellent communication skills, and I am particularly keen on attention to detail and accuracy!
I am also a skilled and experienced translator with a strong background in translating documents, websites and applications in German, Arabic and English. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing and translating.
Strengths:
• Customer care specialist
• Phone/Chat/Email handling
• Cold/Warm calling using CRM systems
• Proficient in MS Office applications and their Google counterparts
• Excellent grasp of the German language, both written and verbal
• Strong people management skills
• ChatGPT
• Amazon FBA
Programs used:
Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Dialpad (phone software), Aircall (phone software), I Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams, Zendesk/Freshdesk (phone software), Genesys workspace (CRM), Microsoft Dynamics 365 (CRM) etc…
I am looking for interesting and appealing remote freelance opportunities as a VA or German-English Translator. High quality work and punctuality guaranteed.
Please do not hesitate to connect if you have further questions and think that I am a perfect match for your job posting.
I look forward to working with you.
Best wishes,
Hassan