Изображение профиля irachan15
@irachan15
Флаг Indonesia Jombang, Indonesia
На сайте с 27 января 2019 г.
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irachan15

В сети Офлайн
I'm here to assist you with a little bit of everything :) I have 4 years of experience working in a customer service/virtual assistance field in an Australian Personalised Jewellery and an Outreach company and have an amazing learning process to gain new skills. I have a high dedication to fulfill client requirements and to deliver amazing results with outstanding work ethic. Integrity is my number one motto and I also love to learn new things. I continually enhance my skills by taking online courses and I’m open to learn or try new things especially if it will add more benefit to your business. I creatively problem solves, decides on strategies, and executes to deliver outstanding results that go above and beyond the instructions, independently identifies areas for improvement in the business, and anticipates and tackles issues before they come up Skills/Services offered but not limited to: ▪ Translator ENG-Indonesia ▪ Leadership Skill ▪ Good attention to details | Analytical Skill ▪ Good Listener ▪ Digitally savvy and a tech enthusiast | willing to try and learn new platforms ▪ Fast learner ▪ Goal-oriented ▪ Well organised ▪ Digital Marketing (Mailchimp | Market Research | Bluehost | Wordpress) ▪ Project Management ▪ Managing database ▪ Create Training Materials - Test, quiz (Trainual | Kahoot) ▪ Product Quality Assurance ▪ Customer service quality Assurance ▪ Webinar Facilitator (Zoom) ▪ Technical Support ▪ Customer Relation ▪ Chat Support (Many Chat | Zendesk | Facebook Messenger | TTMessenger | Xlite | Instagram | FB Business | Slack | Skype | LinkedIn) ▪ Email Support ▪ Subject matter Expert ▪ E-Commerce Shopify | BigCommerce ▪ Shopify Listing ▪ OrderDesk ▪ Audio/Video Editing (MOVAVI) ▪ Data Entry ▪ Web Research ▪ Copy Editing Articles for sponsored post (DeepL | Grammarly | Copyscape) ▪ Graphic Design | Flyers | General | Cards | Business cards (Canva) ▪ File and Documentation Management (Google Suite | DropBox | Google Calendar | Typeform | Woofo) I’m looking for a new opportunity to build a strong relationship with clients and if you think I would be a good fit, feel free to message me and I can’t wait to be a good contribution to your Business :)
$7 USD/hr
2 отзыва(-ов)
3.3
  • 100%Выполненные работы
  • 100%В рамках бюджета
  • 100%Своевременность
  • N/AРейтинг повторного найма

Portfolio Items

Последние отзывы

Опыт работы

Liaison Officer

Apr 2020

Assisting our users through Zendesk, liaise with teachers, helping with translations English-Indonesian, managing Instagram @[login to view URL]

Customer Support

Apr 2020

Replying Customers through Emails/Facebook - Moderating comments on Facebook.

Virtual Assistant

Mar 2020

Preparing the upload file for webstore

Virtual Assistant

Jan 2020

Copy editing articles Collecting Data

Subject Matter Expert/ Customer Experience Assurance

May 2016 - Mar 2020 (3 years)

1st Year as Customer Service Promoted in 2nd year to be Quality Assurance Promoted in the 3rd year to be Customer Service Auditor I have a good attention to details and teamwork I also do the data entry for the tracking number

Образование

S1 English Teaching and Education

2010 - 2015 (5 years)

Верификации

  • Соединить с Facebook
  • Предпочтительный фрилансер
  • Оплата подтверждена
  • Телефон подтверждён
  • Личность подтверждена
  • Электронный адрес подтвержден

Мои лучшие навыки

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