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Опыт работы
IT Help Desk
DCX Technology
окт. 2021 - сент. 2022 (11 месяцев, 1 день)
Handled Office 365, Printer, hardware and software issues, WIFI, VPN, Reset Password, Mobile phone, Bank application, Virtual Desktop, Active Directory, Bank apps, Email delegation, Configuration Outlook. Out band calls for follow up ticket, monitor pending tickets.
Associate IT Help Desk
Sutherland Global Services
авг. 2016 - нояб. 2021 (5 лет, 3 месяца)
I provided solutions to IT tickets, where come in through emails, chat, phone calls and formal requests. The IT ticket vary depending upon the request they typically including questions surrounding the Office 365, Outlook, OneDrive, subscription, Outlook.com, Windows Operating system, printer, Wi-Fi, VPN, cloud storage, drivers' issue etc.
Computer Technician (Freelance)
Service geeks
мар. 2014 - июл. 2016 (2 года, 4 месяца)
Computer Hardware · Software Installation · Remote Troubleshooting · Activations · Operating Systems · Software Updates · Remote Access · Computer Repair · Microsoft Office · Troubleshooting · Customer Service · Technical Support · Hardware
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Авторизуйтесь для обсуждения любых деталей в чате.