Изображение профиля jvpineda
@jvpineda
На сайте с 11 июля 2016 г.
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jvpineda

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Hi there, I am a Customer Service Representative, who specializes in selling. I have three years of experience in selling. I have accomplishments on selling in my previous client which is Spectrum Cable; I was recognized as one of the top agent in terms of selling and customer service. As a result, I was promoted and assigned as a Subject Matter Expert which is a new position in which I audit all the sales that has been closed by the agents. I do have a Bachelor's degree in Human Resource Management which helped me to understand more about people and use this knowledge to close more sales, connect to customers and influence them. I can contribute by multi-tasking, selling, doing customer service and admin assistance at once. Work ethic and Time management are the skills of mine that you will not regret. If you are in need of Virtual Assistant then I'll be more than happy to do business with you and move forward together! Kind Regards, John Vincent
$5 USD/hr
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Опыт работы

Sales Representative

Aug 2016

My Job description is quite simple, Sell a product with a good Customer Service Representative via chat. I was recognized to be one of the Top agents in terms of Sales and providing an exceptional Customer service experience

Образование

Human Resource Development Management

2012 - 2016 (4 years)

Квалификация

Certificate of Recognition for obtaining a Customer Satisfation rating of 100% (2017)

Spectrum Cable

This award is given to me because of my excellence in providing a good Customer Service Experience for the first bimonthly of May 2017

Certificate of Recognition for obtaining a Customer Satisfation rating of 97.50% (2017)

Spectrum Cable

This award is given to me because of my excellence in providing a good Customer Service Experience for the second bimonthly of May 2017

Top 3 for VOC (Voice of Customers) - Ecommerce chat (2018)

Spectrum Cable

This is being awarded to me by continuously hitting the target goal on providing a good customer service for the year's Quarter 3.

MVP Award 2018 (2018)

Spectrum Cable

It was given to my last August 15, 2018 in honor of my outstanding performance. They also have given me an incentive which is actually a vacation trip in Hong Kong.

Сертификаты

  • US English Level 1
    83%

Верификации

  • Соединить с Facebook
  • Предпочтительный фрилансер
  • Оплата подтверждена
  • Телефон подтверждён
  • Личность подтверждена
  • Электронный адрес подтвержден

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