Изображение профиля mricca92
@mricca92
На сайте с 10 февраля 2016 г.
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mricca92

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Experienced customer and sales support role in the BPO industry for more than 5 years. I enjoy handling tasks that I find challenging. I am quick learner and I can be relied upon to carry out assigned tasks to a high standard I have had a great passion for art and design. I love drawing, painting and graphic designing.
$5 USD/ч.
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Опыт

Telemarketing Executive

Sep 2017 - Oct 2017 (1 month)

✦Uncovered and qualified prospects and sales opportunities in targeted markets using external resources. ✦Executed calling campaigns targeting direct end-user prospective accounts.

Sales Representative

Jan 2017 - May 2017 (4 months)

✦ Answered an average of 70 calls per day by addressing customer inquiries, solving problems and providing new product information.

Sales Executive

Jun 2016 - Nov 2016 (5 months)

✦ Contacted 60-80 of new and existing customers per day to discuss new products and services. ✦ Emphasized product features based on analysis of customers' needs.

Sales Representative

Feb 2015 - May 2016 (1 year)

✦ Answered customer telephone calls promptly and in an appropriate manner. ✦ Emphasized product features based on analysis of customers' needs.

Customer Service Representative

Apr 2014 - Dec 2014 (8 months)

✦ Identified chronic customer issues by creating and maintaining customer complaint log

Customer Service Representative

Jul 2013 - Feb 2014 (7 months)

✦ Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Customer Service Representative

Aug 2012 - Jul 2013 (11 months)

✦ Acted professionally and patiently when addressing negative customer feedback.

Верификации

  • Соединено с Facebook
  • Предпочтительный фрилансер
  • Способ оплаты верифицирован
  • Телефон подтвержден
  • Личность подтверждена
  • Электронный адрес подтвержден

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