Изображение профиля nicabantilan14
@nicabantilan14
Флаг Philippines Davao City, Philippines
На сайте с 14 августа 2019 г.
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nicabantilan14

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If you're looking for someone to solve your problems in your company/business, customer service, chat support, data entry and even any other personal/administrative tasks? I may be the right person you're looking for! I have experience working on a call center industry for almost 4 years. All the companies that i have worked with involves working with inbound customer service, marketing research interviewing, sales and outbound telemarketing. I worked with AT&T and T-mobile. I can manage Account support, Customer service, Basic troubleshooting support, Billing, Financial support, Data Entry, Chat support, Help desk support and Transcription works. Looking forward working with you!
$8 USD/hr
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Опыт работы

Contractual Freelance Customer Service Projects

Jan 2019 - Aug 2019 (7 months)

I worked with various companies as a freelance virtual assistant through live chat, email and phone customer service on contractual projects.

Remote Customer Service Representative

Dec 2017 - Dec 2018 (1 year)

We take in calls and assist customer concerns, do a lot of multitasking which includes emails, dispatch, billing, reviews and clerical task such as updating company’s database in Google documents and spreadsheets. Also had experience recruiting people on this company and trained them to be ready for productions.

Senior Representative

Apr 2016 - Oct 2017 (1 year)

I was a right hand for a team manager in operations to support agents, handle clerical/administrative tasks, coaching and take supervisor calls.

Market Research Interviewer

Jan 2016 - Mar 2016 (2 months)

SSI is a contractual based company and new hired agents only have 3 months contract with the company unless agents performance is good then they’ll definitely rehire. We did outbound market research for clients who seek to do research through surveys.

Customer Service Representative

Dec 2012 - Jun 2013 (6 months)

I’ve worked in Ibex as Customer Service Representative for a short period of time under AT&T account. We do outbound sales and customer service for US customers under their postpaid account.

Outbound Telemarketer

Jul 2012 - Oct 2012 (3 months)

I’ve worked in Flatworld under PPI or Payment Protection Insurance Company in the UK. We do outbound calling to people in the UK to help them file a refund for mis-sold PPI.

Sales Representative/Barista

Dec 2011 - Jun 2012 (6 months)

This was my first job and I was just 17 years old when I worked in Fuxion Tech. We offered gadgets and computer products. I basically sell these products and do marketing. I am also worked as a Barista because the shop is divided into 2 different shops for Fuxion technology and Sencha milk tea shop so while customers are waiting for their milk tea they can definitely check out products at Fuxion Tech.

Образование

BS in SOCIAL WORK

2010 - 2015 (5 years)

Верификации

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