Пригласить фрилансера в проект
- N/AВыполненные работы
- N/AВ рамках бюджета
- N/AРейтинг повторного найма
Customer service representativeFeb 2017 - Aug 2017 (6 months)
Mobile operating system expert assisting Portuguese speaking countries customers in issues related to the system, payments and/or multimedia features. High-quality performance in execution and customer satisfaction reaching all targets. Client: Google.
Customer support representativeNov 2016 - Jan 2017 (2 months)
Handled more than 100 contacts per day from the US market during the Christmas season. Front-line support answering customers questions via email, chat, case interactions and phone calls. Used about five different systems, from logistics to payments. Fixed term contract.
Working on different projects related to communication, customer support and user experience.
Customer Service and Business Data TechnicianOct 2015 - Feb 2016 (4 months)
Provide support to businesses listed on Apple Maps. Fixed term contract. Client: Apple.
Service Center ConsultantSep 2015 - Nov 2015 (2 months)
Provided budget recommendations to advertisers and technical support related to billing and strategies to create, manage and optimize online advertising campaigns online. Client: Microsoft.