I am a native English speaker (American) living in Lithuania with many years of customer support experience.
My most recent role was that of an Account Manager/technical liaison. I have had experience working with multiple clients and projects simultaneously (including the on-boarding of new clients). It was my job to make sure I developed strong relationships with my clients, ensuring I understood their needs. On a regular basis I managed my clients' requests, answered any technical questions, and facilitated communication with my team when necessary. This experience has really helped me hone my customer service skills.
My approach is friendly, communicative, and client-focused