Изображение профиля pereyrapab2010
@pereyrapab2010
Флаг Argentina Belen De Escobar, Argentina
На сайте с 28 апреля 2019 г.
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pereyrapab2010

В сети Офлайн
Full Stack web development. HTML, CSS, Javascript, Git, Visual Studio, Node.js, Bootstrap. ERP Systems analyst. Experience in Sales, Customer service, IT helpdesk, Telemarketing. Involved in multiple projects for large enterprises and clients acros the globe.
$11 USD/hr
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  • N/AВыполненные работы
  • N/AВ рамках бюджета
  • N/AСвоевременность
  • N/AРейтинг повторного найма

Portfolio Items

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Опыт работы

Technical Engineer

Apr 2020 - Apr 2020 (1 month)

Re-imaging activities. SmartDeploy, Team Viewer, LogMeIn, Windows OS.

Customer Service

Oct 2019

Customer support to main products: Doodly, Toonly, Voomly, Automatic Script. Fresh Desk, Fresh Chat, Trello, Slack, PKS, G Suite.

Multilingual Customer Service Team - Level 2 Concierge Support

Aug 2019 - Aug 2019 (1 month)

Customer service tasks.

Customer Support Manager

Apr 2019 - Aug 2019 (4 months)

Customer management - Fairways.

Sales Representative

Nov 2018 - Mar 2019 (4 months)

Sales and Marketing.

Grocery Store Manager

Nov 2017 - Oct 2018 (11 months)

Store administration: Sales, Procurement, Finance, Taxes, Customer service.

IT JDE Business Analyst

Nov 2015 - Sep 2017 (1 year)

Analysis, design, implementation, testing, training and documentation activities in both new installation projects as well as enhancements. Daily work supporting the existing business function. Consulting services with active customer interaction. Tasks performed for Chevron Upstream division with more than 20,000 active users across the 6 continents in Human Resources processes. Project Management developed in JDE HR and Payroll-FIN specific enhancements.

SAP Analyst

Jun 2012 - Oct 2015 (3 years)

Support in specific projects as well as current operations in both JDE HR and SAP HR environments. Activities under CTS scope – Applying SAP notes and their manual pre-requisites, syntax errors corrections, Support packages, Transport requests handling and approval cycle. UC4 administration: creation/update/deletion of jobs, process chains, events and other objects that are triggered to SAP R3/APO/BW and Unix servers. Associated troubleshooting – connection errors, forecasts, etc.

Cobol Programmer

Mar 2012 - Apr 2012 (1 month)

Introduction to COBOL basics. SQL calls and operations. Code writing from functional requirements. Compilation and basic testing before job promotion. Changeman and JCL. Relevant accomplishment: COBOL support for PSA Peugeot based in Buenos Aires. less

IT Technician II

Jan 2009 - Jan 2012 (3 years)

Support of routine/basic infrastructure and application tools. Provision of basic resolution for routine systems problems. Contribution to projects supporting the implementation and operations of computing infrastructure and business applications. Administration of PGP, Blackberry, Afaria, SecurID, Microsft Exchange, Citrix, Cisco VPN which included accounts setup, password reset, sync issues troubleshooting as well as other first level support tasks.

Telemarketer

Aug 2007 - Dec 2008 (1 year)

Sales and Customer service (end users) for a phone company based in the USA. Order support, returns, replacements, activation. Relevant accomplishments: Daily direct contact to customers from USA. Knowledge of cellular phone carriers, networks and devices used. Solid troubleshooting skills. less

Образование

Computer Science - Licenciatura en Informatica

2008 - 2019 (11 years)

Верификации

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