Изображение профиля sagartelang
@sagartelang
Флаг India Gondia, India
На сайте с 11 января 2016 г.
0 Рекомендации

sagartelang

В сети Офлайн
Hi, I am a motivated, extrovert and professional offering over 6 years of experience in Customer Support & Services. I have over 5 years of experience working in customer support and I have worked with many international clients like circuit city, best buy, Citibank, Bank of America, Ocwen & Orange (UK ISP) and have acquired and mastered skills like time management, multi-tasking, communication, listening, data research, entry, management, analysis & project management. My understanding of taking on key leadership skills has led me to be a proactive, solutions-minded individual with superior judgment and decision-making abilities. I understand that customer satisfaction is a key to success for any business and I treat any customer who comes through on the phone that way. Over the years, I have interacted with customers on the phone however Irrespective of what medium I communicate, I can assure you that I will give more than 100% to every customer that comes through to me.
$5 USD/hr
0 отзыва(-ов)
0.0
  • N/AВыполненные работы
  • N/AВ рамках бюджета
  • N/AСвоевременность
  • N/AРейтинг повторного найма

Portfolios

Последние отзывы

Нет отзывов.

Опыт работы

Quality Lead

Oct 2004 - Nov 2010 (6 years)

I was handling a team of 22 quality analysts and was responsible for the health of the process that i was working for. I have worked with many international clients like circuit city, best buy, Citibank, Bank of America, Ocwen & Orange (UK ISP)

Образование

B.Com

2013 - 2015 (2 years)

Квалификация

Six Sigma - Yellow Belt Certificate (2008)

IBM Business Process Services LTD

I was awarded this certificate as i was responsible for increasing the customer satisfaction score for one of my clients from 57% to 86% in 3 months

Сертификаты

  • US English Level 1
    88%

Верификации

  • Соединить с Facebook
  • Предпочтительный фрилансер
  • Оплата подтверждена
  • Телефон подтверждён
  • Личность подтверждена
  • Электронный адрес подтвержден

Искать похожих фрилансеров