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Account Manager SalesAug 2018
1. Owner of end-customer relationships, responsible for carrying legal quota & growth of Indian region. 2. Developing opportunities through sales & marketing activities through inbound & outbound phone & email to end customers drive training registration & certifications. 3. Collaborating with aligned sales roles to close the deals once an opportunity is identified. 4. Acting as a focal point for education sales within the assigned market.
Customer Success - SalesOct 2015 - Jun 2018 (2 years)
1. To respond to customer sales queries to customers from 100+ countries including India, UK, USA, and Canada. 2. Identify possible leads and to obtain initial information from prospective customers. 3. To act as a bridge between marketing department and technical department in order to gain new customers and to retain them.
Senior Office - Sales and Service DeliveryJun 2014 - Sep 2015 (1 year)
1. Responsibilities cover a wide range of client support, renewal management, and sales support for the company to include but not limited, to the following 2. Ability to understand customer needs, articulate and demonstrate a solution/ value- proposition in a clear and concise manner, and to provide leadership as to how the solution meets their needs 3. Ensure that existing client renewals successfully and efficiently complete the business approval, financial approval.