I have 2 PBXs. The first is not an Asterisk, the second yes. The first use the second to place call with predictive dialing. I want to implement AMD service on PBX2 and automatically drop call answered by machine.
Outbound: -Realtime Monitor - here we can see the agents realtime -Scoreboard - Overview of top 10 agents -Manage Dialer - Here i can give a boost to dialer & and the list...like 77 voicemails 120 not interested -CDR -Batch Report - here i can see how good the imported data is. Ex. data A) 20 sales Data B) 10 sales -Agent Report Settings: -Sip Trunk